Telephony Web Application using JSF and VoiceXML

Building a Telephony Web Application By: Rauf Qureshi May 1, 2007
Abstract: This short tutorial shows basic steps involved in putting together a telephony web application. A typical telephony web application provides features that can be accessed via the web as well as via the telephone. The example application provides stock quotes through the web as well as telephony interfaces to registered users. We will examine building the web interface using Java ServerFaces and the telephony interface using VoiceXML. The application uses a Model-View-Controller approach in order to keep the presentation separate from business rules. The presentation layers will be created using Java ServerFaces for the visual and VoiceXML for the audio/spoken interface. Both types of presentations utilize common programming source which consists of java beans and controllers. Hibernate is used for the database persistence. Telephone and web interfaces utilize the common database.

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